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Talk to Our EV Experts
Anytime

Whether you're buying, selling, financing or just exploring — our team is ready to help you every step of the way.

Available Mon–Sun, 9 AM–7 PM IST · Average response: under 2 hours

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We reply within 2 hours during business hours

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Multiple Ways to Reach Us

Choose the channel that works best for you. All enquiries get a response within 2 hours.

Our Teams

Reach the Right Team

Contact the exact department handling your query directly.

Shop & Orders
Accessories & delivery
Online
Mon–Sat · 9 AM–6 PM
Orders, returns, delivery tracking
Customer Care
General support
Online
Mon–Sun · 9 AM–7 PM
Accounts, complaints, escalations
Business / B2B
Partnerships & fleet
Busy
Mon–Fri · 10 AM–5 PM
Fleet enquiries, dealer partnerships
FAQs

Quick Answers

Most common questions answered before you even need to contact us.

1
How quickly will I receive a response?
Phone calls are answered immediately during business hours (Mon–Sun, 9 AM–7 PM). Email and WhatsApp messages are responded to within 2 hours. For urgent matters, calling or WhatsApp is fastest.
2
How do I track my shop order?
Log into your account and go to Profile → Orders for real-time tracking. You will also receive SMS and email updates at every delivery stage.
3
I received the wrong or damaged product — what do I do?
Contact shop@evehicle.com within 48 hours of delivery with your order number and photos. We will arrange free pickup and send a replacement or full refund within 5–7 business days.
Still need help?

Our Team is Ready Right Now

Reach out via your preferred channel. Our EV experts are standing by to help.

Average response time: under 2 hours · Mon–Sun, 9 AM–7 PM IST