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Talk to Our EV Experts
Anytime

Whether you're buying, selling, financing or just exploring — our team is ready to help you every step of the way.

Call Us +91 98765 43210
Email Us hello@evehicle.com
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Available Mon–Sun, 9 AM–7 PM IST · Average response: under 2 hours

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We reply within 2 hours during business hours

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Buy EV
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EV Loan
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Multiple Ways to Reach Us

Choose the channel that works best for you. All enquiries get a response within 2 hours.

Phone Support

Speak directly with our EV specialists and get instant answers.

+91 98765 43210
Mon–Sun · 9 AM – 7 PM IST

Email Support

For detailed queries, document submissions and non-urgent enquiries.

hello@evehicle.com
Response within 2 hours

WhatsApp Chat

Send documents, photos and messages for quick convenient support.

Chat on WhatsApp
Usually replies in minutes

Visit Our Office

501, Titanium City Centre, Ahmedabad, Gujarat – 380015

Ahmedabad Office
Mon–Sat · 10 AM – 6 PM IST
Our Teams

Reach the Right Team

Contact the exact department handling your query directly.

EV Marketplace
Buying & selling EVs
Online
+91 98765 43210
marketplace@evehicle.com
Mon–Sun · 9 AM–7 PM
New EV enquiries, comparisons, test drives
EV Loan Team
Financing & EMI
Online
+91 98765 43210
loan@evehicle.com
Mon–Sun · 9 AM–7 PM
Loan applications, EMI queries, documents
Shop & Orders
Accessories & delivery
Online
+91 98765 43210
shop@evehicle.com
Mon–Sat · 9 AM–6 PM
Orders, returns, delivery tracking
Seller Support
List & sell your EV
Busy
+91 98765 43210
sell@evehicle.com
Mon–Fri · 10 AM–6 PM
Listing help, pricing, inspection booking
Customer Care
General support
Online
+91 98765 43210
care@evehicle.com
Mon–Sun · 9 AM–7 PM
Accounts, complaints, escalations
Business / B2B
Partnerships & fleet
Busy
+91 98765 43210
business@evehicle.com
Mon–Fri · 10 AM–5 PM
Fleet enquiries, dealer partnerships
FAQs

Quick Answers

Most common questions answered before you even need to contact us.

1
How quickly will I receive a response?
Phone calls are answered immediately during business hours (Mon–Sun, 9 AM–7 PM). Email and WhatsApp messages are responded to within 2 hours. For urgent matters, calling or WhatsApp is fastest.
2
I submitted an EV loan application — how do I check its status?
Check your loan application status in your Profile under the EV Loans section. Or call our loan team with your reference number (EVLOAN-XXXX-XXXXX).
3
How do I track my shop order?
Log into your account and go to Profile → Orders for real-time tracking. You will also receive SMS and email updates at every delivery stage.
4
I want to list my EV for sale — who should I contact?
You can list your EV directly online in about 5 minutes. If you need help with listing, pricing, or booking an inspection, email sell@evehicle.com.
5
How do I report a fraudulent listing or seller?
Email care@evehicle.com immediately with the listing ID and details. We investigate all fraud reports within 4 hours and remove fraudulent listings within 24 hours.
6
I received the wrong or damaged product — what do I do?
Contact shop@evehicle.com within 48 hours of delivery with your order number and photos. We will arrange free pickup and send a replacement or full refund within 5–7 business days.
Still need help?

Our Team is Ready Right Now

Reach out via your preferred channel. Our EV experts are standing by to help.

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Average response time: under 2 hours · Mon–Sun, 9 AM–7 PM IST